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  • Community Pharmacy

      Our Community Pharmacy Brands & Services.

      We offer a flexible range of brands and services to strengthen the health of your pharmacy business.

      Explore our brands
    • Brands
      • Amcal
      • Discount Drug Stores
    • Services
      • Data and Technology
      • Dispensary Services
      • Health Services
      • Private Label and Exclusive Brands
      • Supply Network and Logistics
      • Team Training
    • Independent Offer
      • PriceSave
  • Wholesale
    • Supplier Information
    • Terms & Other Resources
    • Open A Pharmacy Account
  • Aged Care
  • Operations
  • 3PL / 4PL
  • About Us
    • Our History
  • News
  • Flu Vouchers
    • Corporate Flu Locations
  • ACCC Undertaking
    • Merger Information
    • Undertaking to ACCC
    • Plain English Summary of ACCC Undertaking
  • Careers

      Search Opportunities

      Sigma Healthcare offers a wide range of job opportunities. Click here to view our current vacancies.

      Search Sigma Jobs
      • Careers Careers at Sigma Healthcare
      • Talent Acquisition Process What to expect at each step of our Recruitment process
      • FAQs & Interview Tips Have a question? Visit out FAQs & Interview Tips page for more information.
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Our Supplier Information

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  • Terms & Other Resources
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Sigma is committed to developing strong partnerships across its supply chain.

We recognise that through building great working relationships with our suppliers, Sigma will better serve our pharmacy customers and their communities.

So we are on the same page when we do business together, you will find important, useful information about the way Sigma works with suppliers across all aspects of our relationship here.

Through this portal, suppliers can access common terms and conditions, handbooks, manuals and standards etc. that Sigma seeks to apply across its supply chain.  The information published here is updated from time to time and will be added to as Sigma continually improves the way it works with suppliers.

Keeping up with changes published by Sigma is the supplier’s responsibility. Copies of our Terms and Conditions, Supply Chain Quality Assurance Standards and other policies and procedures can be downloaded via the ‘Terms & Other Resources’ tab above or by clicking here.

 

Supplier Analytics Portal:

Sigma Supplier Analytics Portal offers our suppliers with online self-service reporting to Sigma’s subscription-based data reports.  On the Portal, you will find a centralised repository with a comprehensive suite of reports, including a single shared view of our stock and sales data. Many suppliers have taken advantage of this fee-for-service, receiving reports on current Stock on Hand (SOH) and Stock on Order (SOO) as well as an aggregated historical view of 12 months’ sales of their products across our national distribution network.

Are you interested in finding out more?

To discuss the best reporting solution for your business, get in touch with the Sigma Wholesale Supplier Engagement Team. They will be happy to  discuss all options, help you select the best subscription solution for your business and set you up on the platform.

For more information, email Wholesale_Supplier_Operations@sigmahealthcare.com.au

Our General Approach to Procurement
Requests for proposal / quotation or invitations to tender issued by Sigma are subject to SigmaR…
Learn more
Our Approach to Contracting
All goods and services supplied to Sigma are supplied in accordance with: Sigma’s Standard Te…
Learn more
Our Invoicing and Payment Requirements
Exchanging data electronically ensures more efficient and effective processing of order and payment…
Learn more

Our General Approach to Procurement

Sigma is committed to developing strong partnerships across its supply chain

Requests for proposal / quotation or invitations to tender issued by Sigma are subject to Sigma’s Standard Conditions of Quotation, a copy of which can be downloaded via the ‘Terms & Other Resources’ tab above.

As a new or existing supplier, Sigma may request you to complete a Supplier Questionnaire. Copies of the Supplier Questionnaires (separate for Direct versus Indirect) can also be downloaded via the ‘Terms & Other Resources’ tab.

Our Approach to Contracting

Sigma is committed to working with suppliers under written agreements. This prevents problems and promotes better relationships from the start.

All goods and services supplied to Sigma are supplied in accordance with:

  1. Sigma’s Standard Terms of Purchase for Indirect Goods and Services; or
  2. Sigma’s Standard Terms of Purchase for Direct Products; or
  3. a separate written agreement made between the Supplier and Sigma specifically for the goods and services being supplied.

The above documents form legally binding agreements between us on how we will do business together. All purchase orders issued by Sigma to suppliers for stock products are issued subject to the Standard Terms of Purchase for Direct Products unless a separate written agreement has been made between Sigma and the supplier which overrides those terms.

Copies of our Standard Terms of Purchase Order can be downloaded via the ‘Terms & Other Resources’ tab above.

Sigma may also issue trading terms / appointment letters to suppliers of stock products to cover discounts, delivery terms, rebates and similar matters concerning the supply of products to Sigma which must be read alongside the Standard Terms and Conditions.

Our Invoicing and Payment Requirements

Sigma is committed to improving and automating the procure-to-pay process.

Exchanging data electronically ensures more efficient and effective processing of order and payment information by minimizing keying errors and assuring timely receipt of critical data and downloads.

Sigma’s preferred means of transacting with all suppliers of stock (i.e. products for resale via Sigma’s distribution network) is by EDI system to system file transfer. Sigma has partnered with SPS Commerce to facilitate our electronic business to business (B2B) communications. EDI is an efficient, secure and timely method of communicating business transactions.

SPS Commerce, a SaaS provider of supply chain solutions, provides the suite of EDI services for Sigma Healthcare so that EDI data to or from Sigma is processed via SPS Commerce.

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