Pharmacy Care Product Range

The Pharmacy Care range consists of over 200 products in a variety of front of store categories such as first aid, health management, eye care, soaps and toiletries and oral care. The brand contains genuine national brand equivalents that offer great value to you and your customers. View our Private Label Catalogue.

Sigma Private Label Money Back Quality Guarantee

Sigma Healthcare prides itself for our 100% commitment in providing quality products.  If for any reason our product does not meet your expectations, we will return the purchase price you paid for your product with no questions asked.

Sigma’s money back quality guarantee is not intended to replace your consumer rights or a seller’s obligations under the Australian Consumer Law, but to provide a fast and easy resolution when you are not entirely satisfied with the quality of the product(s) you purchased. The money back guarantee operates in addition to your statutory rights under the Australian Consumer Law.

Eligibility Criteria

To be eligible to claim the money back guarantee you will need to:

• Provide a valid proof of purchase
• Have purchased the product(s) no more than 6-months ago; and
• Ensure that at least 50% of the contents remains.

Are you a customer returning to our Pharmacy retail store?

How to make a claim

You will need to take the product together with the proof of purchase to the pharmacy you originally purchased the product(s).

You will need to be prepared to provide details such as your name and contact number, along with a government issued identification document may be required to be presented.

Provided you are eligible to receive the money back guarantee, it will be issued using the original payment method as specified in your proof of purchase.

If the reason for your return is due to a change of mind, please contact your place of purchase for further details.

Contact

If you wish to speak to our friendly customer service team for further details about this policy, please contact us on 1800 500 760 between 9.00 am – 5.00 pm (AEST) Monday – Friday.

Are you a Pharmacy retail store returning product to Sigma Healthcare?

Please visit Sigma Connect or refer to the Sigma Health Credit and Returns Policy to find out more on Sigma Credit & Returns Policy and In-store Returns Procedure.

Alternatively, please contact your account manager for further information.