Our extensive data and technology support services touches on the following key areas:

e-Prescription Support  

The COVID-19 pandemic and social restrictions led to an accelerated rollout of electronic prescriptions as a means to facilitate paperless medication supply and reduce transmission risk.

E-prescription readiness work that had been started in November 2019, continued through 2020 and has ensured that our pharmacies are well positioned to maximise their ability to service their patients through the Digital Token model of Electronic Prescribing.

Across Australia, electronic prescriptions are now used with broad adoption of the Digital Token Model of Electronic Prescribing. The Active Script List (ASL) Model of Electronic Prescribing is to be released in Q2 2021 and will represent an opportunity to overcame some of the technical limitations that the Digital Token Model of Electronic Prescribing presents.

The range of policy, technical and professional workflow changes have been across every state and territory documented and implemented to enable digital options for pharmacies and their customers.

Sigma has supported the Sigma Branded Pharmacy Network through delivery of:

• Real-time video updates to assist with synthesising and disseminating information

• Remote webinars with industry leaders

• Training and Q&A sessions at the first Digital Pharmacy Assistant Conference

Sigma has partnered with MedAdvisor Australia to ensure electronic prescription management capability is accessible to the Sigma Branded Pharmacy Network.

Discount Drug Stores and Amcal eCommerce growth was accelerated by COVID-19 restrictions and demand for personal hygiene products. In 2020 DDS launched the Digital Partners Program to transform the brand’s online health consumer experience, with the addition of telehealth services and prescription fulfilment.

Health Opportunities Tool  

The Health Opportunities Tracker is a newly released tool that highlights to our branded pharmacies what additional revenue streams are available to them. Sigma branded stores have always promoted health services and the addition of this tool now allows to identify business benefits, to go along with our established patient benefit communication.

Areas covered include: 

• Community Pharmacy Agreement Revenue

• MedAdvisor Opportunities

• Sleep Apnoea

• PharmaPrograms

• Hearing Checks

• AIA Vitality

• Five Good Friends

• Corporate Flu

Sigma Performance Dashboard

The Sigma Performance Dashboard gives you access to advanced business performance dashboard. Get a one-page view of pharmacy performance, with the ability to delve deeper into performance to a detailed level, with benchmarks against peer performance.

The Sigma Performance Dashboard delivers the latest one-page overview of the key value drivers and performance indicators for results driven pharmacies.  The dashboard gives the user that latest insights in the following areas:

• An executive snapshot on a page of pharmacy performance

• Ability to drill deeper into any business areas requiring further analysis

• Monitoring true like-for-like reporting for prior periods

• Benchmarking of the key value drivers against peer pharmacies

• Data hygiene monitoring to ensure pharmacies maximise reported gross profit

• An integrated view of key Sigma programs, such as generic ethical rebates