Discount Drug Stores wins the 2021 Roy Morgan Customer Satisfaction Award for Chemist/Pharmacy of the Year
We are proud to announce that Discount Drug Stores have been awarded the 2021 Roy Morgan Customer Satisfaction Award for Chemist/Pharmacy of the Year. Roy Morgan has over 75 years’ experience in collecting objective, independent information on consumers.
These annual awards celebrate Australia’s best of the best. Customer satisfaction ratings are collected from Roy Morgan’s Single Source survey of approximately 60,000 Australians each year and is the world’s largest ongoing single source survey. To win in this category means DDS have achieved the highest number of months in 2021 with a number one ranking and adds to DDS’ first win back in 2018.
Patrick Stoll, Head of DDS, said “This exciting news has come off the back of our successful 2022 National Conference and celebrating our own best of the best through our 2022 Pharmacy Excellence Awards. It is a testament to our DDS pharmacies’ continued commitment and dedication to retail service excellence and the health of their local communities, especially through some of our most difficult times. Our customers have been at the heart of everything we do for over 20 years, and it is extremely humbling to be recognised for it.”
“I would like to congratulate all our DDS franchise owners, pharmacists and their teams for this win and acknowledge their ongoing dedication to providing convenient and valued health services to their local communities.”
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