Sigma Healthcare has announced a new online platform, Sigma Connect, which has been designed to improve the ordering and account interface with its pharmacy customers so that they have more time to provide healthcare services to their customers.
Details of the national roll-out of Sigma Connect to all its pharmacy brands and major customer groups will be announced at the 2018 Amcal/Guardian Retail Conference to be held this week on the Gold Coast.
Sigma’s goal is to help its pharmacy customers run better businesses, ultimately resulting in a healthier local community. Through Sigma’s pharmacy partners, this one-stop ordering and account management platform will enable them to focus on customer care and service.
“We are excited to provide our pharmacy partners across Australia with a new one-stop, secure ordering and account management platform. This will modernise the way pharmacies can order their stock to ensure that their customers are always well serviced,’’ said Jeff Sells, Executive General Manager, Retail Pharmacy.
Sigma Connect also allows a more secure and user friendly interface, available 24/7, offering self-serve reporting, real-time stock availability and personalised pricing. Sigma Connect will replace the existing Netstore platform.
“Sigma Connect has been designed by an external technical team working in close partnership with our pharmacy customers. The testing phase is complete and we are now rolling it out to our pharmacies across Australia,’’ Jeff said.
Following a successful trial of 22 pharmacies in February, Sigma Connect is now available in Amcal and Guardian stores. Discount Drug Store, PharmaSave, and Chemist King pharmacies, major customer groups (including Pharmacy Alliance and Chemist Warehouse) and independent pharmacies will be able to access the new platform later in 2018 through a phased rollout plan that focusses on secure continuity of service.
For more information contact:
Gary Woodford Steve Dabkowski
Corporate Affairs Manager Blue Dot Media
Sigma Healthcare Limited 0419 880 486
gary.woodford@sigmahealthcare.com.au
0417 399 204 | 03 9215 9632
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